Order Update Due To COVID-19
We want to start this off by saying thank you. Thank you for sticking with us. Thank you for understanding that the current situation affects the whole industry and much more than that. Thank you for your patience while our team is working on new solutions to overcome the production delays.
We have had to learn how to operate at less than half capacity as well as trying to keep up with the demand of the orders coming in. Unfortunately delays in production and processing has increased and orders are taking between 8-15 business days to be processed.
US Orders - are shipped and delivered within 3-4 days max after processing.
Canada Orders - are shipped and delivered within 7-10 Business Days.
International Orders - are delayed up to 30 Days due to DHL being overwhelmed with their own processing.
I hope you can understand and bear with us. In the meantime we are trying our absolute best to push orders out as efficiently as possible. We can only hope for things to get better as then we will be able to bring in more workers to help with decreasing production and processing time.
Best Regards and Stay Safe!